Frequently Asked Questions

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Yes. Our standard holiday policy includes closure on major public holidays and a few days for annual staff training, licensing requirements, facility maintenance and upgrades.

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Our tuition varies by location, primarily due to differences in the cost of living, local demand, and infant care.  Ask us about our rates.

Part-time rates are not available. Parents who enroll their child for a part-time schedule are required to pay the full weekly rate.

No, our locations are only occupied by the Site Director and Staff during hours of operation.

No.

Yes, to our community park or neighboring Little Blue Tots facility for scheduled play dates. Staff will also perform nature walks in the neighborhood, if weather permits. 

Yes. We offer a sibling discount of $25.00 off the youngest child’s tuition.

Parents are entitled to two tuition-free vacation weeks per year if the child has been in our care for six months (uninterrupted). Although tuition during a parent’s vacation is waived, if the vacation exceeds two weeks, parents are required to pay the full tuition for care during week three. Vacation time can be used entirely at once or in increments of at least one week. We must be notified of a scheduled vacation at least two weeks prior or full tuition will be due. 

Additionally, parents have the option to apply their vacation weeks to scheduled provider closures   

i.e. Spring Break and Winter Break.

We will work with families who wish to withdraw their child for 4 to 10 weeks (i.e., summer, or due to an extended trip outside the country). If this is the case, you must provide the request in writing at least 30 days in advance. To guarantee the child’s space upon return, 50% of the tuition that would typically be due during that time frame must be paid on the child’s last day of care. If tuition fees are not paid promptly, the child’s space will not be held, and re-registration will be required upon return.